1. Introduction

Welcome to New Clinician, a professional service platform operated by TRUECARE HEALTHTECH (“Company,” “we,” “us,” or “our”). Our registered address is 13/335, Avin Towers, Karakulam PO, Trivandrum, Kerala, India – 695564. You can contact us via email at support@newclinician.com or by phone at +91 884 876 2370.

By accessing or using our website, https://newclinician.com/ (“Website”), and the services offered therein (“Services”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Website or Services.

2. Eligibility

Our Services are exclusively available to members and students of the medical profession. By using our Services, you represent and warrant that you are a medical professional or a medical student. The Services are accessible worldwide; pricing is in INR for users in India and USD for users in other countries.

3. Services Offered

New Clinician provides a range of Services, including but not limited to:

• Free access to medical knowledge articles.
• Free access to select AI medical tools.
• Paid subscriptions to premium AI medical tools.
• Free and paid courses.
• Clinicians merchandise store.
• Free and paid membership levels with various combinations of products, services, and discounts.
• Paid publishing in the New Clinician Journal of Medicine (NCJM).
• Partnership programs.

4. Account Registration

To access certain features of our Services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information.
• Keep your password confidential and secure.
• Accept responsibility for all activities that occur under your account.

5. User Conduct

You agree not to:

• Use the Services for any unlawful purpose.
• Violate any applicable local, state, national, or international law.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Transmit any worms, viruses, or any code of a destructive nature.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Services.

6. Intellectual Property Rights

All content, including but not limited to text, graphics, logos, images, and software, is the property of New Clinician or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

7. Payment and Refunds

For paid Services:

• Payments are processed securely through our payment gateway partners.
• Prices are subject to change without notice.
• Refunds, if applicable, will be processed in accordance with our Refund Policy, available on the Website.

8. Disclaimers

Medical Disclaimer
New Clinician provides educational content, AI-powered medical tools, and publishing services for medical professionals. The information, AI-generated insights, and resources offered on this platform do not constitute medical advice, diagnosis, or treatment. Users must exercise professional judgment and refer to official guidelines and peer-reviewed evidence before making any clinical decisions.

No Guarantee of Results
While we strive to provide accurate and up-to-date medical information and AI-powered tools, we do not guarantee the accuracy, completeness, or applicability of any content or service provided. Users are responsible for verifying research outcomes, AI-generated data, and medical recommendations.

AI Tool Limitations
New Clinician provides AI-driven tools for clinical decision support, research assistance, and content generation. These tools do not replace human expertise, clinical judgment, or peer-reviewed validation. The user assumes full responsibility for verifying AI-generated outputs before using them in professional practice.

Publishing Disclaimer
Acceptance of research manuscripts in the New Clinician Journal of Medicine (NCJM) is subject to peer review and editorial approval. The platform does not guarantee publication upon submission. Published research reflects the views of the respective authors and not those of New Clinician or its Partners.

External Links Disclaimer
Our Website may contain links to third-party websites for reference or additional resources. New Clinician does not endorse or assume responsibility for the accuracy, reliability, or security of content on external sites.

Liability Disclaimer
To the maximum extent permitted by law, New Clinician, its parent company (TRUECARE HEALTHTECH), directors, employees, and Partners shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

• Your reliance on AI-generated data or content
• Inaccurate or incomplete information presented on the platform
• Errors, bugs, or interruptions in services
• Unauthorized access to or misuse of your data

By using our platform, you acknowledge that you assume all risks associated with medical decisions, research interpretations, and publishing outcomes.

9. Termination

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Limitation of Liability

In no event shall New Clinician, its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our Services.

11. Privacy Policy

Your use of the New Clinician platform is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal data. By using our Services, you agree to the collection and processing of data as described in our Privacy Policy. You are responsible for ensuring the accuracy of any information you provide.

For details, please review our [Privacy Policy] (Insert link).

12. Indemnification

You agree to defend, indemnify, and hold harmless New Clinician, TRUECARE HEALTHTECH, and its Partners, officers, directors, employees, and partners from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms and Conditions
• Your infringement of any intellectual property rights or applicable laws
• Any claims related to content or research published using our platform

This clause ensures that New Clinician is not held responsible for user actions that violate these Terms.

13. Force Majeure

New Clinician shall not be liable for any failure or delay in providing its Services due to events beyond its reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, hurricanes, etc.)
• Acts of war, terrorism, or civil unrest
• Government actions or regulatory changes
• Technical failures, cybersecurity incidents, or server downtime
• Pandemic-related disruptions

This protects New Clinician from legal liability due to unforeseeable circumstances.

14. Modifications to Services

New Clinician reserves the right to:

• Modify, suspend, or discontinue any aspect of its Services, AI tools, courses, or membership plans at any time.
• Change pricing, subscription terms, and availability of products and services.
• Restrict or terminate access to users who violate these Terms.

Users will be notified of major changes via email or announcements on the platform. Continued use after modifications indicates acceptance of the new terms.

15. Dispute Resolution and Arbitration

In case of any disputes, both parties agree to attempt resolution through negotiation before pursuing legal action. If disputes remain unresolved, they shall be settled through arbitration in Thiruvananthapuram, Kerala, India, in accordance with the Arbitration and Conciliation Act, 1996.

Users waive their right to participate in class action lawsuits related to New Clinician services.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue to be valid and enforceable.

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and New Clinician, superseding all prior communications and agreements.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Thiruvananthapuram, Kerala, India.

19. Changes to Terms

We reserve the right to modify these Terms at any time. Changes and clarifications will take effect immediately upon their posting on the Website. It is your responsibility to review these Terms periodically for updates.

20. Contact Information

For any questions or concerns about these Terms, please contact us at support@newclinician.com or call +91 884 876 2370.

21. Additional Terms of New Clinician Partner Program

Agreement

By signing up to be a Partner in the New Clinician Partner Program (“Program”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

New Clinician reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding Partner commission payments earned during the violation. You agree to use the Partner Program at your own risk.

Account Terms

• You must be 18 years or older to be part of this Program.
• You must be a legal citizen of a recognised country with government provided id proofs and financial instruments.
• You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
• You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
• Your login may only be used by one person – a single login shared by multiple people is not permitted.
• You are responsible for maintaining the security of your account and password. New Clinician cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• You are responsible for all Content posted and activity that occurs under your account.
• One person or legal entity may not maintain more than one account.
• You may not use the Partner Program for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You may not use the Partner Program to earn money on your own New Clinician product accounts.

Links/graphics on your site, in your emails, or other communications

Once you have signed up for the Partner Program, you will be assigned a unique Partner Code. You are permitted to place links, banners, or other graphics we provide with your Partner Code on your site, in your emails, or in other communications. We will provide you with guidelines, link styles, and graphical artwork to use in linking to New Clinician. We may change the design of the artwork at any time without notice, but we won’t change the dimensions of the images without proper notice.

To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the New Clinician. You must ensure that each of the links between your site and the New Clinician properly utilizes such special link formats. Links to the New Clinician placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as “Special Links.” You will earn referral fees only with respect to sales on a New Clinician product occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Partner Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.

Partner links should point to the page of the product being promoted.

Referral fees/commissions and payment

For a Product sale to be eligible to earn a referral fee, the customer must click-through a Special Link from your site, email, or other communications to https://newclinician.com and complete an order for a product during that session.

We will only pay commissions on links that are automatically tracked and reported by our systems. We will not pay commissions if someone says they purchased or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special links that were automatically tracked by our systems.

We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.

Payments only begin once you’ve earned more than INR 5000 in Partner income. If your Partner account never crosses the INR 5000 threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the INR 5000 threshold.

Identifying yourself as a New Clinician Partner

You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our products, say you are part of New Clinician or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Agreement (including by expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).

You may not purchase products through your Partner links for your own use. Such purchases may result (in our sole discretion) in the withholding of referral fees and/or the termination of this Agreement.

Payment schedule

As long as your current Partner earning are over INR 5000, you’ll be paid each month. If you haven’t earned INR 5000 since your last payment, we’ll pay you the following month after you’ve crossed the threshold.

Customer definition

Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.

Your responsibilities

You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible for:

– The technical operation of your site and all related equipment
– Ensuring the display of Special Links on your site does not violate any agreement between you and any third party (including without limitation any restrictions or requirements placed on you by a third party that hosts your site)
– The accuracy, truth, and appropriateness of materials posted on your site (including, among other things, all Product-related materials and any information you include within or associate with Special Links)
– Ensuring that materials posted on your site do not violate or infringe upon the rights of any third party (including, for example, copyrights, trademarks, privacy, or other personal or proprietary rights)
– Ensuring that materials posted on your site are not libelous or otherwise illegal
– Ensuring that your site accurately and adequately discloses, either through a privacy policy or otherwise, how you collect, use, store, and disclose data collected from visitors, including, where applicable, that third parties (including advertisers) may serve content and/or advertisements and collect information directly from visitors and may place or recognize cookies on visitors’ browsers.

Compliance with Laws

As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.

Term of the Agreement and Program

The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to https://newclinician.com, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. New Clinician reserves the right to end the Program at any time. Upon program termination, New Clinician will pay any outstanding earnings accrued above INR 5000.

Termination

New Clinician, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other New Clinician service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. New Clinician reserves the right to refuse service to anyone for any reason at any time.

Relationship of Parties

You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.

Limitations of Liability

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.

Disclaimers

We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the New Clinician will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.

Independent Investigation

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.

Arbitration

Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our Partners shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. Arbitration under this agreement shall be conducted under the rules then prevailing of India. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Miscellaneous

This Agreement will be governed by the laws of India, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

The failure of New Clinician to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and New Clinician and govern your use of the Service, superseding any prior agreements between you and New Clinician (including, but not limited to, any prior versions of the Terms of Service).